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KIDS CLUB & HOLIDAY CAMP FAQ
KIDS CLUB & HOLIDAY CAMPS
More than 5 days notice
If you change your mind or want to cancel your reservation 7 Days before your booking, we will offer you an alternative date, a pre registration credit for the next holidays or you can request a full refund.
5 days or less notice (No external incursions booked)
If you change your mind or want to cancel your booking within 5 days of your booking we will offer you an alternative date or a pre registration credit to be used before the end of the next holidays but NO refunds will be offered.
5 days or less notice (Incursion days)
examples. Magic, Circus, Laser Tag, Screen printing, Robotics etc
All our incursions are paid per child up front and we won't be able to get a refund from the operators. Therefore NO credits or refunds will be offered on these days.
Yes. The Rec Club is committed to providing a safe, welcoming and inclusive environment for all children in our care.
We have a comprehensive Child Safe Policy that guides how we protect children, respond to concerns, recruit and train our team, and maintain appropriate professional boundaries.We have zero tolerance for child abuse, neglect, grooming, exploitation or inappropriate behaviour towards children.
All team members working with children are required to meet relevant screening requirements, including holding a valid Working With Children Check where required.
All our child safe policies can be found HERE
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